UPS Store - 店长助理

Job Description

Job Title: Centre Sales Associate

Job Summary: To ensure a customer intimate The UPS Store experience with each customer by providing efficient and effective service to meet and exceed expectations.

Qualifications:

• Excellent communication skills.
• retail sales/customer service experience.
• good computer skills, includes MS Office, Web Access, Printing, Graphic Design (CorelDRAW …)

Job Requirements:

• Stable for a long-term contract.
• Ability to lift approx. 50 – 75 pounds with assistance.
• available weekend with flexibility.

Essential Duties and Responsibilities include the following:

Smile. Greet customers and determine how to exceed their expectations.

Receive, sort and place mail in mailbox modules accurately.

Record all sales transactions on POS system and accurately process cash, cheque, and debit/credit card transactions.

Receive and process packages for couriers including lifting and weighing of packages on scale, accessing appropriate software or manifesting manually, and correctly labeling packages.

Pack contents for shipping using established procedures and products.

Track and trace shipments. Process traces and shipping claims.

Assist in merchandising the centre, including stocking shelves with product, making sure copier paper trays are filled throughout the day; ensuring a clean and orderly appearance of product; informing appropriate personnel of inventory levels for re-ordering supplies.

Close out cash at end of day including reconciliation of cash, cheques, credit/debit cards, and preparation of daily bank deposits.

Operate copiers, fax machines, binding equipment and all other office machines in a safe, efficient and productive manner. Help customers operate appropriate equipment.

Open and close security gate daily.

General housekeeping including vacuuming, dusting, cleaning of all glass surfaces, emptying trash daily and kitchen/bathroom areas.

All other duties as assigned.