Part Time Receptionist/Administrator

We have openings for a part-time receptionist/Administrator to join our team at LongTrail Wellness:

Mondays to Sundays : 12pm to 8pm

We are very close to skytrain station and bus stops for easy accessibility. Some previous experience in a similar role (e.g. medical office, receptionist, front desk) is preferred .

Work Duties:

· Front desk operations: answering phone calls, responding to messages and emails from clients about appointments and other inquiries

· Using JaneApp scheduling system to track appointments, schedules, and billing

· Admin tasks such as scheduling appointments, billing to insurance companies, ICBC, checking mail, calling clients, sending files, ordering supplies, and light cleaning of the treatment rooms and common spaces

Qualifications:

· Able to speak both English and Mandarin/Cantonese

· Strong verbal, telephone, and written communication skills

· Positive interpersonal skills

· Ability to deliver great customer service

· Experience with JaneApp software an asset but not required

· Comfortable speaking on the phone with clients, lawyers, insurers, etc.