Rebate Administrator

Reporting to Operations Manager, we seek a detailed oriented and responsible Rebate Administrator to manage our rebate programs.

Company website: https://vancouveracservice.com/

Responsibilities

Rebate program administration:

• Administer and manage rebate programs

Customer communication:

• Interact with customers to provide information about rebate programs, answer inquiries, and assist with any issues or concerns they may have

Documentation and record-keeping:

• Maintain accurate and up-to-date records of rebate transactions, including customer information, rebate applications, approvals, and payments
• Track rebate activities and work closely with other departments to resolve any discrepancies that may arise

Verification and validation:

• Review rebate applications and supporting documentation submitted by customers to ensure they meet the program requirements
• Verify eligibility criteria, product purchases, and any other specified conditions

Office Administration Tasks:

• Assist Operations Manager and update installation schedules
• Assist with government policy/program research
• Other administration tasks may be asked upon request

Requirements:

• 2 years+ of rebate administration or relevant office administration experience in professional office settings
• Post-Secondary Degree is preferred
• Proficient in using Microsoft Suite, including Word, Excel, and Google Shared Documents
• Excellent attention to details
• Quick learner and able to work in a very fast-paced work environment
• Language requirement: Mandarin will be an asset

Other Notes:

• 100% onsite position
• Office hours are 8 am to 5:30 pm
• Permanent full-time position
• Eligible for comprehensive benefits after passing 3-month probation
• Competitive compensation package
• Respectful and positive work environment