Customer Service Representative/ Administration

Express Employment Professionals, Delta/ Richmond is hiring for two (2) Full-time Customer Service Representatives for a well-established western Canadian food company. This is a great opportunity for an individual to develop their career by enhancing their customer service skills through domestic and international communications, but also learn by working with other departments within the organization.

Duties and Responsibilities
• Provide exceptional customer service to all customers in a professional and courteous manner
• Provide support to the Sales Team in fulfilling orders
• Work with other Customer Service Representatives to ensure correct orders are communicated to the logistics team for order picking and delivery.
• Collaborate with cross-functional teams on inventory, customer complaints, and promotional sales
An Ideal Candidate
• Minimum 1-year experience working in a busy office environment and high school graduate
• Excellent customer service, detailed-orientation, and problem-solving skills
• Good understanding of the English and Cantonese and/or Mandarin language, both oral and written
• Intermediate levels working with Microsoft Office (Word, Excel, Outlook)

This is a full-time, Monday to Friday or Tuesday to Saturday, position

Pay is $15-18/ hour depending on experience. Benefits after probationary period.

Please apply with your resume to jobs.deltabc@gmail.com with subject line "Canton/ Mandarin-English CSR, VL'. I look forward to hearing from you and will get back to you if you are have most of the qualifications. If you did not get a phone call but want to follow up, please do call Vivien 604-668-5899 ext 2020. Thank you.

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